Terms of service
This website is operated by Luyanda Kosmetics. Throughout the site, the terms “we,” “us,” and “our” refer to Luyanda Kosmetics. Luyanda Kosmetics offers this website, including all information, tools, and services available from this site, to you—the user—subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services.
Any new features or tools added to the store will also be subject to these Terms. The most current version of the Terms of Service may be reviewed at any time on this page. We reserve the right to update, amend, or replace any part of these Terms by posting updates to our website. Continued use of the website following changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your province or country of residence, or that you have provided consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws applicable in your jurisdiction, including copyright and intellectual property laws.
You must not transmit any viruses, worms, or malicious code.
Any breach of these Terms may result in immediate termination of access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any lawful reason.
You acknowledge that your content (excluding payment information) may be transferred unencrypted across various networks. Credit card and payment information is always encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We do not guarantee that information on this site will always be accurate, complete, or current. Content is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time without obligation to update prior information. You agree that it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICING
Product prices are subject to change without notice.
We may modify or discontinue any part of the Service at any time without notice and shall not be liable for any such changes.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and in limited quantities. All products are subject to our Return & Refund Policy, particularly hygiene-related exclusions for cosmetics as permitted under the CPA.
We make every effort to display products accurately; however, colour representation may vary by device.
We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.
We do not warrant that products or services will meet individual expectations.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including orders that appear fraudulent or placed for resale.
You agree to provide accurate, complete, and current account and billing information and to update it as necessary.
For more information, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties. Use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites, content, products, or services. Engagement with third-party platforms is at your own discretion.
SECTION 9 – USER COMMENTS & SUBMISSIONS
Any comments or submissions you provide may be used by us without restriction. You agree that your submissions will not violate any third-party rights or contain unlawful or harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect, even after an order is placed, as permitted by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for unlawful, harmful, abusive, misleading, or malicious purposes. Violations may result in termination of access.
SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY
All services and products are provided “as is” and “as available”, except where warranties are required under South African law.
To the maximum extent permitted by law, Luyanda Kosmetics shall not be liable for indirect, incidental, or consequential damages.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Luyanda Kosmetics from any claim arising from your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party. Obligations incurred prior to termination shall survive.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Luyanda Kosmetics and supersede any prior agreements.
SECTION 18 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be directed to:
info@luyandakosmetics.com